Local Business Profile Privacy Policy

Article 1 (General)

ILB Holdings, LLC (the "Company") processes personal information for Local Business Profile ("Service") in compliance with applicable privacy and data protection laws.

Article 2 (Data Collected)

• Account information (identity provider UID, name, email, role)
• Business profile information (company/store details, page content, contact data)
• Integration data (including Instagram metadata where connected)
• Billing and transaction records (card data is handled by payment processors)
• Access and operation logs (IP, device, browser, cookies, operation traces)
• Support and inquiry records

Article 3 (Purpose of Use)

We use data for service provision and operation, account administration, billing, support response, fraud prevention, security operation, legal compliance, and quality improvement.

We do not use user AI inputs or outputs for model training or retraining.

Article 4 (Third-Party Sharing)

We do not provide personal information to third parties without user consent, except as permitted or required by law.

Article 5 (Processors and Subcontractors)

We may use cloud, email, payment, analytics, and security providers to operate the Service. We supervise such providers appropriately and limit data sharing to necessary scope.

Article 6 (Retention)

We retain information for as long as necessary to fulfill its purposes. We retain contract, payment and tax evidence, and service operation and security records, for as long as necessary to meet legal obligations and fulfill their respective purposes. When retention is no longer necessary, or applicable law requires deletion or other action, we take appropriate measures such as deletion or anonymization.

Article 7 (Security Measures)

We apply reasonable security measures including encryption in transit (SSL/TLS), access control, and operational monitoring to prevent unauthorized access, loss, or destruction.

Article 8 (Data Subject Requests)

You may request access, correction, deletion, or restriction of processing via https://ilb.net/us/official. Visitors who want to contact a listed business should use that public page's AI Chat or email button.

Article 9 (Cookies)

We use cookies and similar technologies for service functionality and analytics. You may disable cookies in browser settings, but some features may not work properly.

Article 10 (Policy Changes)

We may update this policy as needed for legal or operational reasons. Material changes will be announced in the Service or on our website.

Article 11 (Contact)

Public contact (no login): https://ilb.net/us/official
Business inquiries: use the AI Chat or email button on the relevant public page

The ordinary deletion and cancellation window is 30 days. Private recovery copies of deleted storage objects expire within an additional 7 days (up to 37 days from the deletion request). This does not extend the user restoration period.