Local Business Profile Privacy Policy

Article 1 (General)

ILB Holdings, LLC (the "Company") processes personal information for Local Business Profile ("Service") in compliance with applicable privacy and data protection laws.

Article 2 (Data Collected)

• Account information (identity provider UID, name, email, role)
• Business profile information (company/store details, page content, contact data)
• Integration data (including Instagram metadata where connected)
• Billing and transaction records (card data is handled by payment processors)
• Access and operation logs (IP, device, browser, cookies, operation traces)
• Support and inquiry records

Article 3 (Purpose of Use)

We use data for service provision and operation, account administration, billing, support response, fraud prevention, security operation, legal compliance, and quality improvement.

We do not use user AI inputs or outputs for model training or retraining.

Article 4 (Third-Party Sharing)

We do not provide personal information to third parties without user consent, except as permitted or required by law.

Article 5 (Processors and Subcontractors)

We may use cloud, email, payment, analytics, and security providers to operate the Service. We supervise such providers appropriately and limit data sharing to necessary scope.

Article 6 (Retention)

We retain data for the minimum period required to fulfill service and legal purposes. Standard retention windows include 30 days (restore window), 90 days (page/body data deletion), 10 years (billing/payment evidence), and 180 days (operational audit logs), unless longer retention is required by law or legitimate investigation.

Article 7 (Security Measures)

We apply reasonable security measures including encryption in transit (SSL/TLS), access control, and operational monitoring to prevent unauthorized access, loss, or destruction.

Article 8 (Data Subject Requests)

You may request access, correction, deletion, or restriction of processing via https://ilb.net/contact. Signed-in users may also use the dashboard support center.

Article 9 (Cookies)

We use cookies and similar technologies for service functionality and analytics. You may disable cookies in browser settings, but some features may not work properly.

Article 10 (Policy Changes)

We may update this policy as needed for legal or operational reasons. Material changes will be announced in the Service or on our website.

Article 11 (Contact)

Public contact (no login): https://ilb.net/contact
Signed-in users: dashboard support center