Local Business Profile Terms of Service

Article 1 (Definitions)

In these Terms, the following words have the meanings below: Company (ILB Holdings, LLC), Service (Local Business Profile and related features), User (individual or entity using the Service), LBP Page (profile page plus marketing/recruitment landing pages published under Company-managed domains), Content (all text, image, video, inquiry, and related data submitted by Users), AI Features (AI draft assistance and AI Reception), and Ads Support Services (optional advertising operations support).

Article 2 (Registration and Consent)

Users shall register by the method designated by the Company. Authentication may include third-party identity providers (currently Google Sign-In). Users must provide accurate and up-to-date information.

By starting to use the Service, the User is deemed to have agreed to these Terms.

Article 3 (Service Scope)

• Creation and operation of profile, marketing landing, recruitment landing, case, and news pages
• Publishing pages under Company-managed domains
• AI Features, Instagram integration, and optional Ads Support Services

The Company may change, add, or discontinue features without prior notice for legal, operational, or product reasons.

Article 4 (Fees, Trial, and Billing)

Fees, billing cycles, trial conditions, and tax handling shown in the dashboard and billing screens are the source of truth.

New users may receive a 14-day free trial. If no paid contract is completed after the trial, pages become unpublished, while data is retained per policy.

LBP paid plans are monthly subscriptions. Standard cancellation takes effect at period end, and service remains available until the next renewal date. Ads Support Services are postpaid based on monthly usage.

No prorated refund is provided for mid-period cancellation unless required by law or separately agreed in writing.

Article 5 (Prohibited Conduct)

• Violation of law or public order and morals
• False information or infringement of third-party rights
• Unauthorized access or excessive system load
• Involvement with anti-social forces
• Unauthorized transfer, lending, or misuse of accounts

Article 6 (Rights and AI Data Handling)

Rights in User Content remain with the User or lawful rightsholder. The User grants the Company a non-exclusive license to use such content as necessary to provide, operate, maintain, and improve the Service.

The Company does not use User AI inputs or outputs to train or retrain machine learning models.

Article 7 (Third-Party Service Integrations)

Integrations (including Instagram) are subject to third-party terms and availability. The Company is not liable for losses caused by third-party outages, changes, or service termination.

Article 8 (Disclaimer and Liability Limitation)

The Service is provided on an as-is basis without warranties of completeness, accuracy, availability, merchantability, or fitness for a particular purpose.

To the extent permitted by law, Company liability is limited to direct and ordinary damages up to the average monthly fee paid by the User during the three months preceding the event causing damage, except in cases of willful misconduct or gross negligence.

Article 9 (Suspension and Termination)

The Company may suspend access, limit functions, or terminate the contract without prior notice in case of policy breach, non-payment, fraud, severe security risk, or other legitimate operational reasons.

Users may cancel via the contract management screen. Post-cancellation data handling is governed by the Privacy Policy and Data Deletion Policy.

Article 10 (Governing Law and Venue)

These Terms are governed by Delaware law. The courts of Delaware shall have exclusive jurisdiction as the court of first instance, unless mandatory law provides otherwise.

Article 11 (Contact)

Public contact (no login): https://ilb.net/contact
Signed-in users: dashboard support center